Privacy Policy

Effective Date: April 8, 2025
Last Updated: April 8, 2025

Welcome to Nibs n Hibs! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nibsnhibs.com (collectively, the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect information that helps us provide better services, improve our offerings, and enhance your shopping experience. The types of information we collect include:

a. Personal Information

When you register with us or make a purchase, we may collect the following personally identifiable information:

  • Full Name

  • Email Address

  • Shipping and Billing Addresses

  • Phone Number

  • Payment Details (processed securely via third-party services)

  • IP Address

b. Non-Personal Information

We also gather non-identifiable information from your visit, such as:

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages visited and time spent on the site

  • Cookies and similar tracking data

 

2. How We Use Your Information

The information we collect is used for various purposes to ensure a smooth and personalized experience at Nibs n Hibs:

  • Order Processing: To process and fulfill your orders.

  • Account Management: To manage your account and provide customer support.

  • Personalization: To tailor your shopping experience and display relevant content.

  • Communication: To send order updates, newsletters, and promotional emails (only with your consent).

  • Website Improvement: To analyze usage and improve our Site’s functionality and design.

  • Legal Compliance: To ensure we meet legal and regulatory requirements.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Payment Processors: Such as PayFast, Cash on Delivery, or other secure payment services for transaction processing.

  • Shipping and Logistics Providers: To facilitate the delivery of your orders.

  • Service Providers: Such as hosting companies, email service providers, or other third-party vendors that support our business operations.

  • Legal and Regulatory Authorities: When required by law or to protect our legal rights.

 

4. Cookies and Tracking Technologies

Nibs n Hibs uses cookies and similar tracking technologies to enhance your user experience. These technologies allow us to:

  • Remember your preferences and maintain your shopping cart contents.

  • Analyze website traffic and user behavior.

  • Offer personalized content and targeted promotions.

You can manage or disable cookies through your browser settings; however, please note that some parts of the Site may not function as intended without them.

 

5. Payment Security

All transactions on our Site are secured and processed via reputable third-party payment gateways (such as PayFast or Cash on Delivery). We do not store or have direct access to your complete credit/debit card information. Your payment data is handled according to the security standards mandated by these providers.

 

6. Email Communications

When you register or make a purchase at Nibs n Hibs, you may receive emails regarding your order status, product updates, and promotional content. You can opt out of marketing emails at any time by clicking the “unsubscribe” link provided in those emails.

 

7. Data Retention

We will retain your personal information only for as long as it is necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.

  • Comply with applicable legal, regulatory, or record retention obligations. Once your data is no longer required, it will be securely removed or anonymized.

 

8. Your Rights

Depending on your jurisdiction, you may have rights concerning your personal information, including the right to:

  • Access your data.

  • Correct any inaccurate or incomplete data.

  • Delete your personal data.

  • Object to or restrict certain data processing activities.

  • Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Withdraw Consent: If you have provided consent for data processing.

To exercise any of these rights, please contact us at info@nibsnhibs.com.

 

9. Data Protection

We employ a comprehensive range of technical and organizational security measures—including SSL encryption and secure server hosting—to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

 

10. Third-Party Links

Our Site may contain links to third-party websites. Nibs n Hibs is not responsible for the privacy practices or the content on these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.

 

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@nibsnhibs.com

  • Phone: +92 339 5147272

  • Address: I/892 Chowk Nawab Sahab, inside Mochi Gate
    Lahore, PK